CASE
STUDY - Design, Development and Implementation of an MIS
Solution
Profile
– Who they are
Market Leading Training college for Driving Instructors
Growth at 30% per annum.
Challenges – what they
wanted
To develop and implement a new IT Strategy
Implement an integrated IT system
Ensure more robustness (in terms of disaster recovery
etc) in their systems
Realise the full potential benefits a new IT system
would bring in relation to their business case objectives
and deliverables
Increase the effectiveness of their business working
practices. Some processes (such as the hand-over of newly
qualified drivers from the colleges to the magazine) are
hit-and-miss, and some processes are missing. The "core"
business model is out of scope of this project.
Further enhance their product portfolio, e.g. Look
at offering an on-line cash book for the accounting business
Increase operational efficiency by allowing continued
expansion within existing admin costs
Support for new businesses - the core market is saturated
and an investment in IT may provide them with new business
opportunities
Improve resource utilisation, i.e. flexibility of labour.
Solution
– What we did
Initiated a project to understand their current IT
strategy and long term business goals
Analysed their current operational procedures in terms
of People, Process and Technology
Designed the solution (web based) which incorporated
a change to the process and people’s role as well
as an investment in technology
Created a detailed business and technical specification
Facilitated Vendor Selection
Managed Vendor during Build phase of solution to ensure
first time delivery of requirements
Programme Managed the client during System Testing,
Transition and roll out.
Benefits – What
they got
Delivered the proposed solution in time
Managed the successful roll out of the solution across
all 22 sites
Business objectives met by creating a single database
for all data, viewable over the net to all.
